Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | excellent service Our daughter has walls of photos on canvas done by Vancouver on Canvas so thought we\'d have one done four guest bedroom....it was all we hoped it would be more. Great quality, excellent service having it delivered to our dowas awesome. We will definitely be using you guys again.
Wendy, Coquitlam | excellent Plaque! Just recently had a plaque mount done by your company. the print was excellent! This is the second plaque mount, that i have done.
Tesen, Calgary | it looks amazing! I received my picture today, it looks amazing! Thank you so much!
It will make an incredible Christmas gift for my family.
Take care for the holidays!!
Valerie, |