my frustration
I just wanted to express my frustration with my order and service from last month. I ordered floating frames because I had some canvases I wanted to put between two pieces of glass to display and my online research showed that's what they were called. When my order arrived I was surprised to find that floating frames means something else on this website and of course I couldn't return them. So I was out $300. I also didn't receive all of the pieces to hang the other regular frames I had ordered and when I called, the woman on the phone didn't believe me at first and then never sent the supplies she promised. I bought them at Loews last week. I've worked with several online frame shops the last few years but this has been the worst experience.
Melinda, | Superfast... service
Superfast service and great job!! I can't think of anything you could do to improve the experience.
Susan W., Calgary | pleased with my order
Just want you know know have very pleased I am with my order. I now have a beautiful canvas print of my family. It is displayed with pride on top of my fireplace...you did an amazing job. And I received it extreme fast....thanks!
Chrissy McDougald, Drumheller | the best company
You guys really are the best company to to deal with, your product is exceptional and your customer service goes far and above any other that I have experienced and thank you so much for getting back to me so fast!!!
Warmest Regards,
Hameed
Hameed, |
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