I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | Terrific... Thank you so much. I appreciate your quick responses and the information. I received the order today and they look terrific.
Tom, Seattle | Thx The package finally arrived. All is well and the content looks good.
Alibaba, | Thank you so much for delivering my frames on such short notice. They arrived the day before I leave for an exhibition. all the best, Sue K
Sue K., |