Not impressed. Not impressed. I live in Ottawa and your business is located in Ottawa yet it took 15 days to receive an incomplete order.
Robert B., Ottawa | Metal prints, Dye-Sub services We're definitely impressed with the work from KeenArt, and our clients linger studying the images and buying them, of course, and are curious about the process (we have a description of the process of dye sublimation on the wall). Hopefully, we will be able to order another batch before the season closes down, but that all depends on how the covid virus behaves and affects our traffic.
Again thank you and we look forward to the last three images, which I see are being prepared for shipping.
Andy, | wow! My very first time ordering and you guys did a FANTASTIC JOB! I painted my family home, and had trouble scanning the painting, but you all trimmed the .jpg image to fix the glitch, and the print looks lovely! So impressed, I will definitely be using your services in the future! Thank you!
Rabeh, Vancouver | I have received a few emails asking me to comment on your product and service, but I can't seem to find them now. I waited to respond until I had my painting in hand, and actually installed it in the frame. Now that I've framed it, I can supply the following comments and findings:
1. the ordering process was easy
2. the price was good
3. the delivery was great.....the product arrived intact in a few weeks
4. I loved the frame!! It was exactly as I expected it to look, and it looks great on my painting!
5. I found that the return piece on the frame back was a little skimpy, resulting in a slight gap between the painting and the frame back. This probably won't be noticeable to anyone looking, but it would have been an advantage to have a bit more frame on the back side, to make sure the wall behind isn't seen in that crack.
I was overall pleased with this experience, and will likely order again.
Deb, |